What Data May We Collect?
The type of data depends on how you use our website and services. We may process data you provide directly to us, data required to use your account, and certain technical data generated by using the website.
- First and last name;
- Email address and phone number;
- User account data;
- Data required for user verification;
- Information related to property viewing requests;
- Data provided via contact forms;
- Data submitted in job applications;
- Technical data such as IP address, device type, and internet browser;
- Data collected through cookies, in accordance with your preferences and our Cookie Policy.
How Do We Obtain Your Data?
We may collect data directly from you when you register, verify your account, submit a viewing request, contact our team, offer a property, or apply for a job. Certain technical data may be collected automatically during website use, in accordance with cookie settings and other applicable technologies.
For What Purposes Do We Use Data?
We process data only when there is a specific and lawful purpose. Depending on the specific case, processing may be necessary to provide a service, execute a contract, comply with legal obligations, protect the Company's legitimate interests, or based on your consent when required.
- Registration and user account management;
- User verification;
- Organizing property viewings;
- Communication with buyers, tenants, and property owners;
- Execution of brokerage agreements;
- Processing contact inquiries;
- Job applications;
- Website security and core functionality;
- Analytics and marketing when appropriate consent is provided.
User Registration & Verification
A user account grants access to specific features of the Montenegro Dream Homes platform. To schedule a property viewing, a user must first complete the verification process.
Data collected during verification is used to confirm identity, enable viewing appointments, maintain proper records, and protect the legal integrity of the brokerage process.
Property Owners Data
When an owner engages Montenegro Dream Homes to sell or lease a property, we process data necessary to identify the principal, conclude and execute the brokerage agreement, verify relevant documentation, and comply with the Company's statutory duties.
The scope of data depends on the specific legal relationship and applicable regulations.
Job Applications
When you apply for an open position or submit a spontaneous application, we may process your first and last name, contact details, CV, education and work experience details, portfolio, and other information you voluntarily provide for selection purposes.
National identification numbers, bank account details, and other information required for employment onboarding are not requested during initial application stages, but only when a clear requirement and legal basis arise.
Who May Have Access to Data?
We may make data accessible to service providers and other recipients only when necessary to achieve a lawful purpose. This may include IT and hosting providers, accounting services, legal and professional advisers, banks, notaries, public authorities, and other partners when a valid legal basis exists.
For hosting and related infrastructure, we utilize the services of the Hostinger group.
Data Retention Period
We store data only for as long as necessary to achieve the purpose for which it was collected or as prescribed by applicable laws. Retention periods vary based on data type, processing purpose, and legal ground.
Upon expiration of the retention period, data is erased, destroyed, or anonymized, unless a statutory requirement requires further retention.
Your Data Rights
Right of Access
You may request information on whether we process your personal data and access that data.
Right to Rectification
You may request correction of inaccurate data or completion of incomplete personal data.
Right to Erasure
You can request the deletion of your personal data in circumstances prescribed by law.
Right to Restriction of Processing
Under certain conditions, you may request the restriction of processing your personal data.
Right to Object
You may object to data processing based on legitimate interest when legal criteria are met.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at info@montenegrodreamhomes.me.
How Do We Protect Your Data?
We implement appropriate organizational, technical, and physical security measures to minimize risks of unauthorized access, loss, alteration, or unlawful disclosure of data. Access to data is restricted strictly to authorized personnel needing access to perform their duties.
While no information system can guarantee absolute security, we continuously work to upgrade our protective measures.
Privacy Contact
Montenegro Dream Homes D.O.O.
Bulevar Save Kovačevića 19
Podgorica, Montenegro
Email: info@montenegrodreamhomes.me
Phone: +382 67 321 461
Working hours: Monday–Friday, 09:00–17:00
If you believe your personal data processing violates applicable laws, you have the right to lodge a complaint with the Agency for Personal Data Protection and Free Access to Information of Montenegro (AZLP).